FAQ

Frequently Asked Questions

Are your pieces really one of a kind?

Most are. We work in small, limited drops and many designs are made only once — when a piece sells out, it’s usually gone for good.

What are your pieces made from?

Our demi-fine jewelry is hand-finished with crystal, freshwater and shell pearls, natural stone, and gold-toned settings — chosen for their weight, shine, and the way they catch the light.

Will my jewelry tarnish? How do I care for it?

With a little care, your pieces will stay beautiful for a long time. See our Jewelry Care guide for the full routine.

Do you ship internationally?

Yes — we ship worldwide from Singapore. See Shipping & Returns for timings and details.

Can I request a custom or bespoke piece?

Yes — reach out via our Bespoke Order Form to discuss a custom commission.

How do I track my order?

You’ll receive a tracking number by email as soon as your order ships.

What is your return policy?

See our full policy on the Shipping & Returns page.

Still have a question?

We’d love to help — reach us via our Contact page.